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# ax Profile Setup
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Consult this when authentication fails (401, missing profile, missing API key). Do NOT run these checks proactively.
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Use this when there is no profile, or a profile has incorrect settings (wrong API key, wrong region, etc.).
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## 1. Inspect the current state
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```bash
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ax profiles show
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```
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Look at the output to understand what's configured:
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- `API Key: (not set)` or missing → key needs to be created/updated
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- No profile output or "No profiles found" → no profile exists yet
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- Connected but getting `401 Unauthorized` → key is wrong or expired
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- Connected but wrong endpoint/region → region needs to be updated
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## 2. Fix a misconfigured profile
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If a profile exists but one or more settings are wrong, patch only what's broken.
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**Never pass a raw API key value as a flag.** Always reference it via the `ARIZE_API_KEY` environment variable. If the variable is not already set in the shell, instruct the user to set it first, then run the command:
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```bash
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# If ARIZE_API_KEY is already exported in the shell:
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ax profiles update --api-key $ARIZE_API_KEY
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# Fix the region (no secret involved — safe to run directly)
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ax profiles update --region us-east-1b
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# Fix both at once
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ax profiles update --api-key $ARIZE_API_KEY --region us-east-1b
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```
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`update` only changes the fields you specify — all other settings are preserved. If no profile name is given, the active profile is updated.
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## 3. Create a new profile
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If no profile exists, or if the existing profile needs to point to a completely different setup (different org, different region):
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**Always reference the key via `$ARIZE_API_KEY`, never inline a raw value.**
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```bash
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# Requires ARIZE_API_KEY to be exported in the shell first
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ax profiles create --api-key $ARIZE_API_KEY
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# Create with a region
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ax profiles create --api-key $ARIZE_API_KEY --region us-east-1b
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# Create a named profile
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ax profiles create work --api-key $ARIZE_API_KEY --region us-east-1b
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```
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To use a named profile with any `ax` command, add `-p NAME`:
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```bash
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ax spans export PROJECT_ID -p work
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```
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## 4. Getting the API key
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**Never ask the user to paste their API key into the chat. Never log, echo, or display an API key value.**
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If `ARIZE_API_KEY` is not already set, instruct the user to export it in their shell:
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```bash
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export ARIZE_API_KEY="..." # user pastes their key here in their own terminal
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```
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They can find their key at https://app.arize.com/admin > API Keys. Recommend they create a **scoped service key** (not a personal user key) — service keys are not tied to an individual account and are safer for programmatic use. Keys are space-scoped — make sure they copy the key for the correct space.
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Once the user confirms the variable is set, proceed with `ax profiles create --api-key $ARIZE_API_KEY` or `ax profiles update --api-key $ARIZE_API_KEY` as described above.
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## 5. Verify
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After any create or update:
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```bash
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ax profiles show
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```
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Confirm the API key and region are correct, then retry the original command.
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## Space ID
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There is no profile flag for space ID. Save it as an environment variable:
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**macOS/Linux** — add to `~/.zshrc` or `~/.bashrc`:
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```bash
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export ARIZE_SPACE_ID="U3BhY2U6..."
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```
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Then `source ~/.zshrc` (or restart terminal).
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**Windows (PowerShell):**
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```powershell
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[System.Environment]::SetEnvironmentVariable('ARIZE_SPACE_ID', 'U3BhY2U6...', 'User')
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```
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Restart terminal for it to take effect.
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## Save Credentials for Future Use
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At the **end of the session**, if the user manually provided any credentials during this conversation **and** those values were NOT already loaded from a saved profile or environment variable, offer to save them.
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**Skip this entirely if:**
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- The API key was already loaded from an existing profile or `ARIZE_API_KEY` env var
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- The space ID was already set via `ARIZE_SPACE_ID` env var
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- The user only used base64 project IDs (no space ID was needed)
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**How to offer:** Use **AskQuestion**: *"Would you like to save your Arize credentials so you don't have to enter them next time?"* with options `"Yes, save them"` / `"No thanks"`.
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**If the user says yes:**
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1. **API key** — Run `ax profiles show` to check the current state. Then run `ax profiles create --api-key $ARIZE_API_KEY` or `ax profiles update --api-key $ARIZE_API_KEY` (the key must already be exported as an env var — never pass a raw key value).
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2. **Space ID** — See the Space ID section above to persist it as an environment variable.
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